Customer Level Diamond


Welcome to Diamond Level!

You are currently on a Diamond Level with an average spending/billing of Rp1,000,000 or more for the last 3 months, and a length of subscription (active period) of at least 6 months. Enjoy maximum benefits with this level.

Customer Level Determination

  • You must be a Telkomsel customer for at least 6 months.
  • Telkomsel Halo user: Your level will be determined from the average billing payment you’ve made for the last 3 months.
  • Telkomsel PraBayar user: Your level will be determined from your average spending for the last 3 months.
  • Your level will be evaluated every month.

Get the Benefits!


Customer service priority


4x Telkomsel POIN rewards


Enjoy special benefits here


Special Services for Diamond Customers

Enjoy the following special services:

  • Virtual Assistant on MyTelkomsel App.
  • Priority queue at GraPARI.
  • Direct agent service from Call Center and Virtual Assistant.
  • Priority complaint handling.
  • Earn 4x Telkomsel Poin rewards.

Additional Information