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MyTelkomsel Online Starter Pack with TAP Delivery

Buy your new simPATI Discovery starter pack via MyTelkomsel App or website and our TAP team will deliver it to you anywhere in Indonesia!

simPATI Prepaid

Get super-fast internet speed, priority network, and best packages for your needs,

simPATI

  • Priority Network

  • Super-fast Internet Speed

  • Best Internet Packages

  • Enjoy delivery service

    from TAP (Official Partners)

    Telkomsel all over Indonesia.

  • Buy Now

How to Order

  • Open MyTelkomsel App or MyTelkomsel website (you can download MyTelkomsel App via Play Store or App Store).
  1. Click “Beli kartu SIM/Buy SIM card” menu and choose simPATI.
  2. Fill the order form and delivery address.
  3. Input your LinkAja number and LinkAja PIN.
  4. You will receive a notification on MyTelkomsel App and SMS from 3636.
  1. Our TAP team will deliver the simPATI starter pack in 7x24 hours.
  2. You can check your delivery status via *888*888# and input your transaction number.

How to Order

Access MyTelkomsel

  2. Open MyTelkomsel App or MyTelkomsel website (you can download MyTelkomsel App via Play Store or App Store).

Order a Starter Pack

  2. Click “Beli kartu SIM/Buy SIM card” menu and choose simPATI.
  3. Fill the order form and delivery address.
  4. Input your LinkAja number and LinkAja PIN.
  5. You will receive a notification on MyTelkomsel App and SMS from 3636.

Wait for the Delivery

  2. Our TAP team will deliver the simPATI starter pack in 7x24 hours.
  3. You can check your delivery status via *888*888# and input your transaction number.

  • FAQ

  • Terms & Conditions

What is MyTelkomsel Online Starter Pack program with TAP Delivery?

It is a program where you can order a new simPATI starter pack/SIM card via MyTelkomsel App and website, and then our TAP team will deliver it to your address.

Who can enjoy MyTelkomsel Online Starter Pack program?

For now, only Telkomsel customers can enjoy this program. However, in the future, this program will apply to non Telkomsel customers as well.

What product can I order in MyTelkomsel Online Starter Pack program?

For now, only simPATI Discovery starter pack Rp10,000 is available.

How much is the delivery fee?

The delivery fee is Rp7,000 per transaction.

Can I choose the new starter pack/SIM card number?

For now, you cannot choose the new starter pack/SIM card number.

What is the available payment method in MyTelkomsel Online Starter Pack program?

For now, the available payment method is via LinkAja.

How many starter packs can I buy in one transaction?

You can only buy 1 starter pack in 1 transaction.

What is TAP Delivery?

TAP or Telkomsel Authorized Partner is Telkomsel’s partner for new starter pack order and delivery.

Does TAP Delivery cover all areas in Indonesia?

Yes. However, if we cannot find the sub-district or village from the address you input, the order cannot be processed.

How long does the delivery take?

The delivery will take 7x24 hours after your transaction has been successful.

How do I check the delivery status?

You can check your delivery status via *888*888# and input your transaction number.

Can I cancel my order?

You can only cancel your order as long as your payment hasn’t been done.

What if I haven’t received my simPATI starter pack in 7x24 hours?

You can contact us through:

  • Call Center 188
  • LINE @Telkomsel
  • Telegram @Telomsel_official_bot, or
  • Email: cs@telkomsel.co.id

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  1. The order and delivery process will be proceeded by Telkomsel and Telkomsel’s partner. By making an order, you agree that Telkomsel and Telkomsel’s partners may use your name, mobile number, and address that you have registered for the order and delivery purposes. In this process, Telkomsel will protect customers’ data privacy in accordance with Indonesian Law.
  2. For the time being, the delivery service is only available to the locations under Telkomsel’s coverage. The order may not proceed if customers input an address outside of Telkomsel’s delivery coverage.
  3. The available payment method is only via LinkAja.
  4. You can only cancel your order as long as your payment hasn’t been done.
  5. The delivery will take 7x24 hours after your transaction has been successful.
  6. You can only register 3 Telkomsel numbers under 1 ID and Family Card number, including the current Telkomsel number you are using (if any).
  7. You will receive a transaction number after completing your payment via the SMS and MyTelkomsel App inbox menu.
  8. You can check your delivery status via *888*888# and input your transaction number.
  9. If we failed to deliver your order under unexpected situations, your payment will be refunded in 7x24 hours.
  10. For further information, you can contact us through:
  11. By using MyTelkomsel Online Starter Pack, you shall abide by these Terms & Conditions.

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