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online-starterpack

MyTelkomsel Online Starter Pack with TAP Delivery

Buy your new simPATI Discovery starter pack via MyTelkomsel App or website and our TAP team will deliver it to you anywhere in Indonesia!

simPATI Prepaid

Get super-fast internet speed, priority network, and best packages for your needs,

telkomsel-omg

  • Priority Network

  • Super-fast Internet Speed

  • Best Internet Packages 2GB + Local Quota

  • Enjoy delivery service

    from TAP (Official Partners)

    Telkomsel all over Indonesia.

  • Buy Now

How to Order

  • Open MyTelkomsel App or MyTelkomsel website (you can download MyTelkomsel App via Play Store or App Store).
  1. Click “Beli kartu SIM/Buy SIM card” menu and choose simPATI.
  2. Fill the order form and delivery address.
  3. Input your LinkAja number and LinkAja PIN.
  4. You will receive a notification on MyTelkomsel App and SMS from 3636.
  • Our TAP team will deliver the simPATI starter pack in 7x24 hours.
  • You can check your delivery status via *888*888# (for Telkomsel customers only) or click me/lacak and then input your transaction number.
  • After receiving your starter pack, please register your new number:
    • Send SMS to 4444 with the following format: REG<space>ID Card Number#Family Card Number# (e.g. REG 1234567890123456#2345454356750002#).
  • And then please redeem your data quota by following these steps:
    • Dial *363*46#.
    • Choose 3. “Ambil kuota perdana internet”.
    • Choose 1. “Ambil kuota”.
    • Or you can also redeem via me/rdm.

Access MyTelkomsel

  2. Open MyTelkomsel App or MyTelkomsel website (you can download MyTelkomsel App via Play Store or App Store).

Order a Starter Pack

  2. Click “Beli kartu SIM/Buy SIM card” menu and choose simPATI.
  3. Fill the order form and delivery address.
  4. Input your LinkAja number and LinkAja PIN.
  5. You will receive a notification on MyTelkomsel App and SMS from 3636.

Wait for the Delivery

  2. Our TAP team will deliver the simPATI starter pack in 7x24 hours.
  3. You can check your delivery status via *888*888# (for Telkomsel customers only) or click me/lacak and then input your transaction number.

Registration & Data Quota Redemption

  2. After receiving your starter pack, please register your new number:
  3. Send SMS to 4444 with the following format: REG&lt;space&gt;ID Card Number#Family Card Number# (e.g. REG 1234567890123456#2345454356750002#).
  4. And then please redeem your data quota by following these steps:
  5. Dial *363*46#.
  6. Choose 3. “Ambil kuota perdana internet”.
  7. Choose 1. “Ambil kuota”.
  8. Or you can also redeem via me/rdm.

  • FAQ

  • Terms & Conditions

What is MyTelkomsel Online Starter Pack program with TAP Delivery?

It is a program where you can order a new simPATI starter pack/SIM card via MyTelkomsel App and website, and then our TAP team will deliver it to your address.

Who can enjoy MyTelkomsel Online Starter Pack program?

For now, only Telkomsel customers can enjoy this program. However, in the future, this program will apply to non-Telkomsel customers as well.

What product can I order in MyTelkomsel Online Starter Pack program?

For now, you can order starter pack Rp30,000 with 2GB data quota + local quota.

How much is the delivery fee?

The delivery fee is Rp7,000 per transaction.

Can I choose the new starter pack/SIM card number?

For now, you cannot choose the new starter pack/SIM card number.

What is the available payment method in MyTelkomsel Online Starter Pack program?

For now, the available payment method is via LinkAja.

How many starter packs can I buy in one transaction?

You can only buy 1 starter pack in 1 transaction.

What is TAP Delivery?

TAP or Telkomsel Authorized Partner is Telkomsel’s partner for new starter pack order and delivery.

Does TAP Delivery cover all areas in Indonesia?

Yes. However, if we cannot find the sub-district or village from the address you input, the order cannot be processed.

How long does the delivery take?

The delivery will take 7x24 hours after your transaction has been successful.

How do I check the delivery status?

You can check your delivery status via *888*888# (for Telkomsel customers only) or click tsel.me/lacak and then input your transaction number.

Can I cancel my order?

You can only cancel your order as long as your payment hasn’t been done.

What if I haven’t received my simPATI starter pack in 7x24 hours?

You can contact us through:

  • Call Center 188
  • LINE @Telkomsel
  • Telegram @Telomsel_official_bot, or
  • Email: cs@telkomsel.co.id

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  1. The customer’s order and delivery process will be carried out by Telkomsel and Telkomsel’s partner. By making this order, the customer has given permission to Telkomsel and Telkomsel’s partner to use the customer’s name, mobile phone number, and address that has been registered for the customer’s order and delivery purpose. In this process, Telkomsel will protect customers’ data privacy in accordance with Indonesian Law.
  2. Currently, the delivery service is only available in the locations under Telkomsel’s coverage. The order cannot be processed if the customer submitted an address outside Telkomsel’s delivery coverage.
  3. LinkAja is the only available payment method for this service.
  4. You may cancel the order as long as you have not completed the payment.
  5. The SIM card will be delivered to the customer in 7x24 hours after the payment has been successfully completed.
  6. You can only register 3 Telkomsel numbers under 1 ID and Family Card number, including your existing Telkomsel number (if any).
  7. The customer will receive a transaction number after successfully completing the payment. The transaction number can be accessed via the SMS or inbox menu on MyTelkomsel App.
  8. You can check your delivery status via *888*888# (for Telkomsel customers only) or click tsel.me/lacak and then input your transaction number.
  9. If we failed to deliver your order under unexpected situations, your payment will be refunded in 7x24 hours.
  10. For further information, please contact Call Center 188, Line @Telkomsel, Telegram @Telkomsel_official_bot, or email: cs@telkomsel.co.id.
  11. The package quota and local quota bonus can be redeemed by dialing *363*46# or visit tsel.me/rdm.
  12. By purchasing this service, all customers have agreed with Telkomsel’s Terms & Conditions.

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