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Enjoy Fast Internet of Telkomsel 4G Calibre

Still on 3G? Seriously? Replace your old SIM card with 4G SIM card now and enjoy additional quota of up to 30GB. It’s simple, affordable, energy-efficient, and fast!

Program Information

  • This program starts from March 5th to May 31st, 2021.
  • All Telkomsel postpaid (kartuHalo) and prepaid (simPATI, KARTU As, Loop) customers can join this program.
  • For now, this program only applies in 60 cities in Indonesia.

Switch to 4G Now!

You can switch from 3G to 4G by visiting:
  • The nearest GraPARI.
  • Outlets which provide Telkomsel 4G SIM cards.
  • Mini market.
  • E-Commerce.
You can also try the self-service feature by following these steps:
  • Dial *888*46# and choose “Ya, terima PIN 4G” (to receive a 4G PIN).
  • Click OK on the notification.
  • The 4G PIN will be sent via SMS.
  • Dial *888*46# and enter the 4G PIN you received from your old SIM card.
  • Click OK on the notification and wait for the next notification via SMS.
  • You will receive a successful notification, also sent via SMS.
grapari

Switch to 4G in These Cities!

For now, this program with 30GB bonus quota only applies in 60 cities. Check the list below.

SUMATRA

No. Area City
1 Southern Sumatra Belitung
2 Southern Sumatra East Belitung
3 Central Sumatra Pekanbaru City

JABOTABEK

No. Area City
1 Central Jabotabek West Jakarta
2 Central Jabotabek Central Jakarta
3 Central Jabotabek South Jakarta
4 Central Jabotabek East Jakarta
5 Central Jabotabek North Jakarta
6 Eastern Jabotabek Bekasi
7 Eastern Jabotabek Bogor
8 Eastern Jabotabek Karawang
9 Eastern Jabotabek Bekasi City
10 Eastern Jabotabek Bogor City
11 Eastern Jabotabek Depok City
12 Eastern Jabotabek Sukabumi City
13 Eastern Jabotabek Purwakarta
14 Western Jabotabek Tangerang City
15 Western Jabotabek South Tangerang City

CENTRAL JAVA

No. Area City
1 Central Java Bantul
2 Central Java Blora
3 Central Java Kendal
4 Central Java Magelang City
5 Central Java Pekalongan City
6 Central Java Salatiga City
7 Central Java Semarang City
8 Central Java Surakarta City
9 Central Java Tegal City
10 Central Java Yogyakarta City
11 Central Java Rembang
12 Central Java Sleman
13 Central Java Sukoharjo

EAST JAVA

No. Area City
1 East Java Madiun City
2 East Java Malang City
3 East Java Surabaya City
4 East Java Sidoarjo

BALI & NUSA TENGGARA

No. Area City
1 Bali & Nusa Tenggara Badung
2 Bali & Nusa Tenggara Bangli
3 Bali & Nusa Tenggara Buleleng
4 Bali & Nusa Tenggara Gianyar
5 Bali & Nusa Tenggara Jembrana
6 Bali & Nusa Tenggara Karang Asem
7 Bali & Nusa Tenggara Klungkung
8 Bali & Nusa Tenggara Denpasar City
9 Bali & Nusa Tenggara Tabanan

SULAWESI

No. Area City
1 Sulawesi Kepulauan Selayar
2 Sulawesi Kendari City
3 Sulawesi Manado City
4 Sulawesi Palu City
5 Sulawesi Tomohon City
6 Sulawesi Minahasa
7 Sulawesi North Minahasa

PAPUA & MALUKU

No. Area City
1 Papua and Maluku Biak Numfor
2 Papua and Maluku Jayapura
3 Papua and Maluku Ambon City
4 Papua and Maluku Jayapura City
5 Papua and Maluku Sorong City
6 Papua and Maluku Mimika
7 Papua and Maluku Sorong

  • FAQ

  • Terms & Conditions

What is Switching to 4G program?

It is a program encouraging customers to replace their 3G SIM card with 4G with additional data quota of up to 30GB, and only applies in 60 cities in Indonesia.

When does Switching to 4G program start?

This program starts from March 5th to May 31st, 2021.

Where do I join this program?

You can join this program via the nearest GraPARI, outlet, mini market and e-commerce.

Who can join this program?

All Telkomsel postpaid (kartuHalo) and prepaid (simPATI, KARTU As, Loop) customers can join this program.

What will I get by joining this program?

  • High Value Customers (HVC) will get the chance to receive up to 30GB data quota.
  • Regular customers will get the chance to receive 15GB data quota.

What if I didn’t switch my 3G SIM card to 4G?

You can still use your old card. However, we recommend you to switch to the 4G SIM card to enjoy faster internet access.

How do I know if my SIM card and device already support 4G network?

  • To check your SIM card information, check via UMB *888*47# and then choose “1. Cek Kartu” (check SIM card).
  • To check your device information, check via UMB *888*47# and then choose “2. Cek Ponsel” (check device).

What are the benefits of switching to 4G SIM card?

You will get the best experience in accessing internet with stable and maximum speed on Telkomsel 4G network.

What about corporate customers who want to switch to 4G?

Corporate customers can make card changes independently or collectively via online or offline. For collective card replacement, the company coordinator can send an email to ces@telkomsel.co.id or contact the Telkomsel Account Manager (AM) to get free SIM card delivery services as well as further information on card replacement.

What if my 4G SIM card is not yet active or hasn’t connected to a network?

Please contact us for further assistance via:

  • Call Center 188.
  • LINE @Telkomsel.
  • Telegram @Telkomsel_official_bot.
  • Email: cs@telkomsel.co.id, or
  • GraPARI.

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  1. Eligible customers who successfully switch to 4G will get additional quota of up to 30GB (for High Value Customers) or 15GB (for regular customers).
  2. This program only applies in 60 cities in Indonesia.
  3. You can also switch to 4G using self-service by accessing UMB *888*46#.
  4. Customers who are registered in m-banking cannot switch to 4G via online. We recommend you to visit the nearest GraPARI instead.

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