Where I can buy the Tourist Card?
Telkomsel Tourist Card can be bought in GraPARI Telkomsel, convenience stores, outlets and several hotels or travel agents.
How to use the Tourist Card?
Telkomsel tourist card can be used just like any other SIM Card. It can be used for calls, SMS and data access. The tourist card comes with preloaded values such as:
- Rp 5000 account balance
- Free 50 minutes of international calls through 01017 to more than 50 countries* through 01017
¤ Press 01017 (country code) (phone number) then YES/OK
¤ Example: International Calls to Australia, dial 0101761986XXXXX
- Free 10 SMS international to all over the world*
¤ Press +(country code) (phone number) then YES/OK
¤ SMS international to Australia: +61986XXXXX
- Free 2 MB Data for Internet access
*) Only valid for 10 days after card has been activated
The entire bonus above can only be used after there are SMS notifications from Telkomsel. Before you can use the bonus, please check *889# to ensure all the bonus is ready to be used.
To what countries is the bonus of free 50 minutes calls can be consumed?
The free 50 minutes IDD calls are only valid to these country lists:
Argentine
|
Denmark
|
Japan
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PuertoRico
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Swiss
|
Australia
|
Egypt
|
Kuwait
|
Qatar
|
Taiwan
|
Bahrain
|
Finland
|
Laos
|
Rusia
|
Thailand
|
Bangladesh
|
France
|
Macau
|
Saudi Arabia
|
Turkey
|
Belgium
|
Germany
|
Malaysia
|
Singapore
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UEA
|
Brazil
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Greece
|
Mexico
|
South Korea
|
UK
|
Brunei
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Hongkong
|
Netherlands
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South Africa
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USA/Canada
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Cambodia
|
India
|
New Zealand
|
Spain
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Uzbekistan
|
China
|
Iran
|
Norwegia
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Srilanka
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Vietnam
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Croatia
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Israel
|
Pakistan
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Sudan
|
Virgin Islands,US
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Cyprus
|
Italia
|
Polandia
|
Sweden
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Yordania
|
To what countries is the bonus of free 10 SMS international call can be consumed?
It can be used to send free SMS to all the countries in the world
Are there any valid period for preload bonus of the tourist card?
The free international calls through 01017 and international SMS are only valid for 10 days since the first card activation. Yet, the 2 MB bonus data and Rp 5000 account balance can be used any time.
How do I check my remaining balance, last usage bonus or my own number?
- Press *888# then YES/OK to check your remaining credit
- Press *887# then YES/OK to check your last usage
- Press *889# then YES/OK to check your remaining bonus
- Press *808# then YES/OK to check your Telkomsel number
Are there any other important numbers that I need to know?
- Press 222 for voice mail services
- Press 112 for emergency services
What if I can’t send an SMS from my mobile phone?
To be able to send or receive SMS please ensure your SMS service center number is +6281100000
What if I can’t use an Internet from my mobile phone?
To be able to use an Internet please ensure your mobile APN setting and fill in with the data below:
Connection name
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TSEL-DATA
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Data bearer
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Packet data
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Access point name
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telkomsel
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User name
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wap
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Prompt password
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No
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Password
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wap123
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Authentication
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Normal
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Home Page
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http://wap.telkomsel.com
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Network Type
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IPv4
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Phone IP Address
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Automatic
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DNS Address
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Automatic
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Proxy serv. Address
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10.1.89.130
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Proxy port number
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8000
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Afterwards, you can enjoy Internet access from your phone.
How to recharge my tourist card?
Your Tourist Prepaid Card can be recharged with specific amount of value before its active period ends. Recharge vouchers can be purchased at GraPARI, GraPARIkios, GeraiHALO, convenience stores, cellular outlets and via ATM.
For recharge using physical voucher, simply dial *133*(Voucher Code)# then push YES/OK (free of charge) or dial 888 from your mobile phone then follow the instructions.
How can I contact the customer service for further assistance?
For more information & customer service assistance on your Tourist card please contact:
- Dial 116 for Call Center Help from tourist card
- Dial *266# for international call tariff services
- Dial *999# for information on other Telkomsel services
- Visit TELKOMSEL Customer Service Outlet: GraPARI and GeraiHALO
