Paket Voucher Internet

Yes, you can still redeem/activate the voucher as long as the physical voucher is still in the validity period. The internet package embedded in the physical voucher will have its own validity period that will be started since you redeem the voucher.

The physical voucher’s validity is 120 days starting from when the voucher is injected. While the internet package’s validity is the validity period starting from when you redeem the voucher. The internet package’s validity period varies according to which variant you buy, starting from 3 days, 5 days, 7 days to 30 days.

1. Telkomsel internet vouchers can be activated by prepaid customers by dialing *133*HRN#.
2. HRN (Hidden Recharge Number) is a specific sequence of numbers that can be found on the back of the physical vouchers by scratching off the HRN code protector first.
3. Every HRN code will have restrictions at the regional level. Detailed regional distribution for Telkomsel internet voucher restrictions consists of 11 regions, namely: Northern Sumatra, Central Sumatra, Southern Sumatra, Jabotabek, West Java, Central Java, East Java, Bali & Nusa Tenggara, Kalimantan, Sulawesi, and Papua-Maluku. Northern Sumatra vouchers are only distributed in Northern Sumatra and can only be activated in Northern Sumatra—and so on.
4. The regional HRN restrictions information can be found on the top left or on the back of the voucher.
5. If you redeem the voucher in a different region than the voucher’s region, you will get the following notification: “Maaf, voucher tidak dapat digunakan di regional Anda. Info lebih Lanjut Hubungi: 188.
6. If you redeem the voucher in a different zone than the voucher’s zone while still in the same region, you will still get the internet package quota according to the allocated quota for the region. However, the local quota of the package cannot be used due to different zone consumption.

The quota and validity of the internet package can’t be accumulated.

The quota consumption priority is as follows (the topmost quota will be the first to be consumed):

1. OMG! Quota can be used to access certain applications (without consuming the main quota) such as YouTube, Facebook, Instagram, MAXstream, VIU, and KlikFilm.
2. Local Quota is the main internet quota that can only be used when the customer is in the same region & zone with where the voucher is injected. Local Quota can be used on all Telkomsel networks (2G, 3G, and 4G).
3. National Quota is the main internet quota that can be used in all regions. National quota can be used on all Telkomsel networks (2G, 3G, and 4G).

GENERAL TERMS & CONDITIONS

1. By using Telkomsel Internet Voucher, you agree to obey all Telkomsel service’s terms and conditions from time to time, for every service you get by using Telkomsel Internet Voucher.
2. Telkomsel has the right to change these terms and conditions at any time, with prior notice through mass media or Telkomsel’s official website (www.telkomsel.com).
3. Telkomsel has the right to stop the whole service or partially, including blocking the number, if the user allegedly uses this card for activities prohibited by the law and Telkomsel’s terms and conditions, or due to a request from an authorized party.
4. The registration of SIM card has to be done correctly. If the registration is done incorrectly or does not follow the rules, Telkomsel has the right to deactivate the number and all of its services.
5. PIN & PUK: Please use your private PIN to protect your privacy. Activate your PIN by entering Standard PIN (1234), and change it with your new personal PIN by contacting *04*[Standard PIN]*[NEW PIN]*[NEW PIN]#. If you enter the incorrect PIN three times, your number will be blocked. To unblock it, you have to enter PUK (PIN Unblocking Key) number. You can get a PUK number by calling Telkomsel’s Customer Service.
6. You can view the complete terms and conditions here.

TELKOMSEL INTERNET VOUCHER TERMS & CONDITIONS

1. For prepaid customers, the price already includes tax.
2. Only valid for domestic use (international roaming will be charged separately).
3. The package notification will be sent via SMS before the package’s validity period ends.
4. As long as you already have an active package, you can access the internet using their quota although you don’t have a credit balance. If your quota has run out and you don’t have any data package, you will be charged with internet basic tariff (PAYU/Pay as You Use).
5. The internet package is valid nationally as long as Telkomsel network is available, unless for certain packages that can only be used in certain areas.
6. Telkomsel has the right to limit and block the service (voice, SMS, or internet) if there is any indication of Telkomsel service misuse or fraud with or without tools, and any other usage that does not follow the law and regulations.
7. Telkomsel is not responsible for any misuse of Telkomsel products and services by other parties, and for contents or packages that are not in accordance with Telkomsel’s official product specifications.
8. Telkomsel is not responsible for any misuse of Telkomsel products and services by other parties, and for contents that have been sent or accessed using the Telkomsel network.
9. Basically, Telkomsel will provide the best speed and access for customers. However, there are a few conditions that may cause a disruption in our services such as network availability, topography factor, population density, the building’s thickness, the type of device, the time of usage, the amount of Telkomsel users, the distance with the nearest BTS tower, and other factors.
10. Telkomsel has the right to renew, close, raise or reduce the tariff and quota, also the quality of the service by the following considerations:
    1. Ordered by the authority.
    2. The service is no longer suitable for the current technology.
    3. The service is no longer used and will be diverted to another similar service.
    4. Other considerations that are deemed reasonable and appropriate by Telkomsel.
11. Related to service renewals conducted by Telkomsel, customers agree to exempt Telkomsel from any demands and legal liability that emerged from the policy.