Switch to Telkomsel Halo - Migrate to Postpaid | Telkomsel

Switch to Telkomsel Halo - Migrate to Postpaid | Telkomsel

Get new Telkomsel Halo number now

Start your Telkomsel Halo postpaid subscription to enjoy priority network and services from Telkomsel without having to worry about running out of credit balance or unexpectedly high bills.

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Switch to Telkomsel Halo with ease

Switch your prepaid service to Telkomsel Halo using your current mobile phone number. Simply submit your personal data via online and you can enjoy postpaid privileges without changing your current number.

Telkomsel Halo Benefits

Controllable Bills

No more shocking high bills because monitoring your usage and controlling your bills get easier via *888# or MyTekomsel App.

Use Your Current Number

You can easily switch from prepaid to kartuHalo without changing your current number.

Priority Network

Enjoy priority network and services for postpaid customers all across Indonesia.

Additional Info

If you’re unsatisfied with Halo service, you can visit GraPARI and request to go back to prepaid service with the following conditions:

Billing has been issued at least once.
Current and unpaid bills should be paid first.
Cannot re-switch to Halo service.
The customer’s ID number is still sufficient for prepaid registration (3 prepaid registrations max.).

Apart from the above, you must be aware of several things:

Your number status will be a new number, and the usage time will be reset.
Your loyalty status/customer level will also be reset, so it will affect some benefits you previously had.
Your last package and Telkomsel Poin will be forfeited.
You are required to re-register when your number is reactivated.
Your number will be temporarily deactivated during the transition process (up to 7 days).